PRIVACY POLICY

A-Z SPECTRUM LTD (Company No. 15388915) respects privacy. This Privacy Policy (“Policy”) describes how personal information may be collected, used, stored, disclosed, and protected in connection with the use of Tunessy.com (the “Site”), including browsing of the Site, creation and use of a User Account, Purchases, contact with the Company, and other interactions with the Site and related services.

Use of the Site constitutes acknowledgment of this Policy.

I. Definitions

For the purposes of this Policy, the following definitions apply:

  • Company means A-Z SPECTRUM LTD.
  • Site means Tunessy.com and the services made available through it.
  • Policy means this Privacy Policy.
  • User Account means a registered user profile used to access account-based functions of the Site.
  • Purchase means the acquisition of access to a Sample or sample pack through the Site in accordance with the applicable payment terms and purchase mechanics made available on the Site.
  • Sample means a digital audio file or a collection of files, including, for example, loops, stems, and one-shots, made available on the Site as a downloadable digital product, whether offered individually or as part of a sample pack. Access to and use of Samples are subject to the applicable purchase flow and terms published on the Site.

II. Identity of the Data Controller

The Site is operated by A-Z SPECTRUM LTD, a company registered and existing under the laws of the United Kingdom, with its office located at 95 Wilton Road, Suite 718, London, England, SW1V 1BZ.

For the purposes described in this Policy, the Company acts as the data controller.

III. Information the Company May Collect

The Company may collect information provided directly by a user, information generated through use of the Site, and certain technical or usage-related information.

This may include, for example:

  • contact information such as email address;
  • User Account information;
  • transaction and Purchase-related information;
  • communications sent to the Company;
  • technical information such as IP address, browser type, device type, and general usage data; and
  • information relating to activity on the Site, including access history, preferences, and interaction with account-based features.

Certain parts of the Site may be browsed without directly identifying a person, although some technical information may still be collected automatically.

IV. How Information May Be Used

The Company may use Personal Information and related data as reasonably necessary to:

  • operate, maintain, and improve the Site and related services;
  • create, manage, and support User Accounts;
  • provide access to digital content;
  • maintain records relating to Purchases, access rights, and account activity;
  • communicate regarding User Accounts, Purchases, support requests, and service-related matters;
  • provide customer support;
  • monitor, analyze, and improve performance and functionality of the Site;
  • detect, prevent, and investigate fraud, misuse, unauthorized activity, or security issues; and
  • comply with legal obligations and enforce applicable terms, policies, and rights.

Personalize your experience on the Site (e.g., remember preferences, recommend relevant Samples).

V. Legal Bases for Processing

Where applicable law requires a legal basis for processing, the Company may process Personal Information where:

  • processing is necessary for performance of a contract or steps taken before entering into a contract;
  • processing is necessary for the legitimate interests of the Company, including operation, administration, security, and improvement of the Site and related services, except where overridden by applicable rights and freedoms;
  • processing is necessary to comply with a legal obligation; or
  • consent has been provided, where consent is required under applicable law.

Where processing is based on consent, consent may be withdrawn at any time, without affecting the lawfulness of processing carried out before withdrawal.

VI. Disclosure of Information

The Company does not sell Personal Information.

The Company may disclose Personal Information where reasonably necessary for the purposes described in this Policy, including to:

  • hosting, infrastructure, analytics, communication, support, and technical service providers;
  • payment service providers and transaction-related service providers;
  • professional advisers and similar service providers;
  • authorities, courts, regulators, or other parties where required by law or reasonably necessary to protect rights, investigate misuse, or address unlawful conduct; and
  • parties involved in a merger, acquisition, reorganization, sale of assets, or similar transaction.

Where third parties process Personal Information on behalf of the Company, they are expected to do so only for authorized purposes and subject to appropriate confidentiality and security obligations.

VII. Cookies and Similar Technologies

The Company may use cookies and similar technologies to operate, secure, and improve the Site, remember preferences, support account functionality, understand use of the Site, and improve performance.

Browser settings may allow cookies to be refused, deleted, or limited. However, disabling certain cookies may affect functionality of the Site, including account access and other service features.

VIII. Purchase and Account-Related Information

Because the Site provides digital content through account-based functionality, the Company may maintain information relating to User Accounts, Purchases, access rights, transaction history, and related records as reasonably necessary to operate the Site, provide access to purchased content, address support issues, and maintain business and legal records.

The Company may also maintain records reasonably necessary to investigate billing issues, prevent misuse, and protect the integrity of the Site and related services.

IX. Retention of Information

The Company retains Personal Information for as long as reasonably necessary for the purposes described in this Policy, including to provide the Site and related services, maintain account and Purchase records, comply with legal obligations, resolve disputes, enforce agreements, and address fraud, abuse, or security matters.

Where deletion is requested, the Company will honor that request to the extent required by applicable law, subject to any lawful or legitimate need to retain certain information.

X. Security Measures

The Company uses administrative, technical, and organizational measures designed to help protect Personal Information against unauthorized access, use, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

Users are responsible for maintaining the confidentiality of account credentials and for notifying the Company promptly if unauthorized access to a User Account or another security issue is suspected.

XI. Third-Party Services and Links

The Site may contain links to third-party websites, services, or resources, including payment-related pages and other external content.

The Company does not control and is not responsible for the privacy, security, or content practices of third-party websites or services. This Policy applies only to the Site.

XII. Age Restrictions

The Site is not intended for individuals who have not reached the age of legal majority in the jurisdiction applicable to them.

The Company does not knowingly collect Personal Information from persons who have not reached the applicable age of majority. If it is believed that such information has been collected, the Company should be contacted so that the matter may be reviewed.

XIII. Rights

Subject to applicable law, a person may have the right to request access to, correction of, deletion of, restriction of, objection to, or portability of Personal Information, to withdraw consent where applicable, and to lodge a complaint with a competent authority.

Requests may be submitted using the contact details below. The Company may request information reasonably necessary to verify identity before responding.

XIV. Service Communications

The Company may send service-related communications concerning User Accounts, Purchases, support requests, transactions, important notices, and other matters relating to operation of the Site and related services.

To the extent communications are required for operation of the Site, completion of a transaction, or administration of a User Account, they may not be subject to opt-out. Where optional communications are sent, any available opt-out mechanism may be used.

XV. Amendments to This Policy

The Company may modify this Policy. Any changes will take effect when published on the relevant page of the Site, unless otherwise stated.

Continued use of the Site after an updated version of this Policy is published constitutes acceptance of the revised Policy. Users are encouraged to review this Policy periodically.

XVI. Contact Information

Questions, requests, or concerns regarding this Policy or the handling of Personal Information may be directed to:

E-mail: info@tunessy.com

Phone number: +44 7428 319047